The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact .
Resolved
The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact .
Monitoring
We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue.
Investigating
We are experiencing a disruption with Point of Sale and Payment Acceptance on some Square Register devices. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue.
If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue.
