Service Disruption
Resolved·Degraded performance

The third-party vendor disruption affecting multiple Square services has been resolved. Sellers should now be able to access their Dashboard, Franchise Suite, and the Square Community forum. Thank you for your patience.

Tue, Nov 18, 2025, 03:45 PM
(24 minutes ago)
·
Affected components
Dashboard
Seller Community
Updates

Resolved

The third-party vendor disruption affecting multiple Square services has been resolved. Sellers should now be able to access their Dashboard, Franchise Suite, and the Square Community forum. Thank you for your patience.

Tue, Nov 18, 2025, 03:45 PM

Monitoring

Our third party vendor has confirmed a fix has been implemented and we have begun to observe recovery across impacted services.

We will continue to monitor to ensure service availability.

Tue, Nov 18, 2025, 02:46 PM(59 minutes earlier)

Identified

Due to a Third Party Vendor outage, we are currently experiencing several disruptions across our services, some confirmed services include but are not limited to the Square Dashboard, Square for Franchises, and the Square Community forum.

We appreciate your patience and understanding while we are working with our vendor to get this resolved as quickly as possible.

Tue, Nov 18, 2025, 02:04 PM(42 minutes earlier)