Resolved
Our team has officially resolved this incident. We truly appreciated your patience and understanding during this time. If you have any other questions or concerns, please don’t hesitate to reach out to Support.
Monitoring
Our team has resolved this disruption, and impacted transfers from October 28, 2025, will be sent and available tonight (October 29, 2025) during the nightly payout. Sellers who were impacted by this and wish to access their funds sooner can use Instant Transfer free of charge. Thank you for your patience while we worked to resolve this.
Identified
Some Sellers may see a delay in receiving their Transfer from 10/28/2025. Our team has identified the cause for this. We are diligently working to ensure Sellers receive their Transfers in a timely matter. Thank you for your patience with us as we work to resolve this issue.
Investigating
Our team has confirmed a disruption that could be impacting some sellers' balance transfers for October 28, 2025. We will continue to keep you updated as more information becomes available.