Update - Our team has implemented a fix in the new version 5.94 and actively working to roll out. We will confirm when this version becomes available. Thank you for your patience.
Jun 29, 11:03 UTC
Identified - We've identified an issue where notes added to Open Tickets on Square Point of Sale, and bills on Square for Restaurants appear on printed receipts for iOS users.
Our team is implementing a fix for this issue in version 5.94 updates for these apps, which will be available from the iOS App Store soon. We'll continue to provide further updates as they come to hand, thanks for your patience as we've worked to resolve this issue.
Jun 29, 02:18 UTC
Update - We are continuing to investigate this issue.
Jun 28, 23:26 UTC
Investigating - We are seeing reports that internal customer notes are printing on customers' receipts despite that option being toggled off for iOS users.
We appreciate your continued patience while we work to resolve this.
Jun 28, 21:44 UTC