Square IE Status

May 31, 2023

Unresolved incident: Scheduled Maintenance: Square Gift Cards.

May 30, 2023

Resolved - We have confirmed the disruptions impacting some Square payment acceptance and Instant Transfers have been resolved. We appreciate your patience while we worked toward resolving this.
May 30, 20:40 BST

Update - We are currently experiencing a disruption that is impacting some Square payment acceptance and Instant Transfers. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 30, 20:28 BST

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 30, 18:58 BST

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

Online Store Disruption

Resolved - We have confirmed the disruption impacting Sales Channels has been resolved. We appreciate your patience while we worked towards resolving this. Thank you.
May 25, 20:08 BST

Monitoring - Our engineers are currently monitoring the metrics behind the disruption impacting Sales Channels on the Square Online Store Dashboard.

We appreciate your patience as we continue to work to resolve this issue. We'll provide another update here as we receive more information.
May 25, 20:02 BST

Investigating - We are currently experiencing a disruption that is impacting the Square Online Store Dashboard. Sellers have reported seeing an “Oh no, something went wrong” error when attempting to view Sales Channels.

We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 25, 17:28 BST

May 24, 2023

Invoices Disruption

Resolved - We have released a fix for the earlier disruption that impacted SMS delivery of Square Invoices. Thank you for your patience with us as we worked to resolve this.
May 24, 21:58 BST

Identified - Our engineers have identified the root cause for this disruption and are working on implementing a fix that will hopefully address this inconvenience. We will continue providing updates here. Thank you for your patience.
May 24, 20:11 BST

Investigating - Our engineers have reported that SMS delivery of Square Invoices is currently degraded. At this time we recommend Sellers use Email Delivery as the delivery option for their Invoices. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 24, 16:16 BST

May 23, 2023

No incidents reported.

May 22, 2023

Square Services Disruption

Resolved - We have released a fix for the earlier disruption that impacted Square Subscriptions.

Our engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this.
May 22, 22:16 BST

Update - We are currently experiencing a disruption that is impacting some Square Subscriptions. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 22, 21:51 BST

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 22, 21:11 BST

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

Point of Sale Disruption

Resolved - We have released a fix for the earlier disruption that resulted in some team members being unable to log into the Point of Sale app.
Our engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue
May 19, 09:35 BST

Update - We are currently experiencing a disruption which is resulting in some employees listed as team members having issues logging in the Square Point of Sale app on mobile devices. They would potentially see an error code after failing login that said Error Code: CB5.

We understand how important it is to have everything running smoothly, and our engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 19, 08:37 BST

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 19, 07:44 BST

May 18, 2023

Multiple Services Disruption

Resolved - Regarding the issue impacting some Square apps on Android devices, the fix for this will come in the next update. We recommend keeping an eye on your updates until then, during this time we also ask that you do not delete your Square apps. We appreciate your patience on this!
May 18, 00:58 BST

Update - We are currently experiencing a disruption that is impacting some Square app downloads on Android devices. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 17, 23:34 BST

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 17, 21:47 BST

May 17, 2023

Payroll Disruption

Resolved - We've resolved the earlier issue impacting Square Payroll. Thank you for your patience as we worked to resolve this issue.
May 17, 20:49 BST

Identified - We are continuing to work on a fix for a disruption currently impacting some Square services. We understand how important it is for all of our services to be running for your business, we’ll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.
May 17, 20:21 BST

Investigating - We are currently experiencing a disruption that is impacting some Square Payroll services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 17, 20:14 BST