We have released a fix for the earlier disruption that resulted in some team members being unable to log into the Point of Sale app. Our engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue
Posted May 19, 2023 - 09:35 BST
Update
We are currently experiencing a disruption which is resulting in some employees listed as team members having issues logging in the Square Point of Sale app on mobile devices. They would potentially see an error code after failing login that said Error Code: CB5.
We understand how important it is to have everything running smoothly, and our engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Posted May 19, 2023 - 08:37 BST
Investigating
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.