We've seen no further reports of delays with eGift Card emails since a fix was implemented earlier. Thanks for sticking with us while we worked on resolving the issue.
Posted Dec 22, 2021 - 04:56 UTC
A fix has been implemented and pending eGift Card emails have been sent. We'll continue to monitor the situation to ensure eGift Card behaviour has returned to normal. Thanks again for your patience today as we've worked to resolve this issue.
Posted Dec 22, 2021 - 03:31 UTC
Our team is continuing to investigate the delay we're seeing with eGift Card emails being sent to customers. Thanks for your patience in the meantime, we'll be back with another update once we have further news to share.
Posted Dec 22, 2021 - 01:52 UTC
Our team is currently investigating an issue with eGift Card email delays of approx. 1 hour between being sent and when they are received by customers. Thanks for your patience as we work on fixing this issue.