We can now confirm that the disruption affecting Balance updates has been addressed. At this time, Sellers will be able to complete Instant Transfers, Same Day Transfers, and Square Checking transactions without delays. Sellers that attempted transfers during this disruption can now request their transfers and these will be completed successfully. We appreciate your patience today while our team worked to provide a solution to this disruption.
Posted Oct 28, 2023 - 21:33 BST
Our team continues to work on addressing the disruption currently affecting Balance updates after Transactions are completed. Payment Acceptance is not affected by this disruption; Sellers may continue processing payments with confidence. During this disruption, some Instant Transfers, Same Day Transfers, and Square Checking transactions may not be completed or processed as expected. We will continue providing updates as they occur. Thank you for your continued patience and understanding.
Posted Oct 28, 2023 - 21:26 BST
At this time, we can confirm that some Sellers may be unable to complete Instant or Same Day Transfers. We know how important transfers are and for that reason, our engineers are actively working to address this disruption promptly. We will continue providing updates here as they become available. Thank you for your patience.
Posted Oct 28, 2023 - 20:43 BST
Our engineers have identified a disruption impacting Balance updates. While transfers are currently working as expected the amount being transferred via Instant Transfers and Same Day Transfers may not include the correct amount. We will continue providing updates as they occur. Thank you for your patience.
Posted Oct 28, 2023 - 19:03 BST
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.