Performance Issues: Square for Restaurants

Square status - Ireland

Incident Report for Square IE

Resolved

Our engineers have determined that this issue impacts a small number of sellers. If your printer is disconnecting, please close and re-open the Square for Restaurants app as a temporary solution. A new version with a permanent resolution will be available soon. Thank you for your patience.

Posted Aug 30, 2022 - 17:08 BST

Investigating

Our team is investigating an issue resulting in some Epson printers becoming disconnected from the Square for Restaurants app for iOS. The issue impacts versions 5.97 and newer, and appears intermittently for some sellers. In some cases, sellers have reported that closing and re-opening the Square for Restaurants app has helped resolve the issue.

Thank you for your patience as we continue to investigate this issue and work on a fix. We’ll share further updates as they become available.

Posted Aug 30, 2022 - 03:44 BST

This incident affected: Square for Restaurants.