This incident has been resolved, thank you for your patience. We apologise for any inconvenience caused.
Posted Jan 26, 2022 - 09:36 UTC
A fix has been implemented and we are monitoring the results.
Posted Jan 25, 2022 - 17:02 UTC
The issue has been identified and a fix is being implemented.
Posted Jan 25, 2022 - 15:23 UTC
One of our banking partners is experiencing an issue that affected transfers sent between Friday and Sunday. We’re working to resolve this as soon as possible. Thank you for bearing with us.
Posted Jan 25, 2022 - 15:14 UTC
Our team are still investigating the issue with delay transfer. Thank you for your patience
Posted Jan 25, 2022 - 13:14 UTC
We're investigating reports of delayed transfers from Friday 21 January to Sunday, 23 January. Our teams are aware of the issue and are working towards resolving this. We will continue to provide update as we learn more.