Square Point of Sale and Square for Restaurants versions 5.94 are now available via the Apple App Store. Updating your app to 5.94 will resolve the earlier issue we saw where notes added to Open Tickets and Bills appeared on printed receipts for iOS users.
Thank you for your patience as our team worked to resolve this issue.
Posted Jun 30, 2022 - 03:22 BST
Our engineering team is working on an update to the app, 5.94, that will resolve this. We will be back to update this status once that has gone through.
Posted Jun 29, 2022 - 22:35 BST
Our team has implemented a fix in the new version 5.94 and actively working to roll out. We will confirm when this version becomes available. Thank you for your patience.
Posted Jun 29, 2022 - 12:03 BST
We've identified an issue where notes added to Open Tickets on Square Point of Sale, and bills on Square for Restaurants appear on printed receipts for iOS users.
Our team is implementing a fix for this issue in version 5.94 updates for these apps, which will be available from the iOS App Store soon. We'll continue to provide further updates as they come to hand, thanks for your patience as we've worked to resolve this issue.
Posted Jun 29, 2022 - 03:18 BST
We are continuing to investigate this issue.
Posted Jun 29, 2022 - 00:26 BST
We are seeing reports that internal customer notes are printing on customers' receipts despite that option being toggled off for iOS users.
We appreciate your continued patience while we work to resolve this.
Posted Jun 28, 2022 - 22:44 BST
This incident affected: Point of Sale and Square for Restaurants.