A fix has been implemented for the delays we experienced syncing items between Square and Square Online, and inventory syncing is once again operating as intended.
Thank you for your patience as we worked to resolve this issue.
Posted May 12, 2023 - 02:53 BST
A fix has been implemented for the delays we experienced syncing items between Square and Square Online.
New items are syncing successfully, though sellers may continue seeing some delays with existing items as the fix is deployed across all Square accounts.
We'll be back with an update once we confirm all item inventories have caught up.
Posted May 12, 2023 - 02:44 BST
Engineers are actively working on addressing the disruption causing delays with Square Sync (the service that synchronizes Square Dashboard inventory to Square Online and vice versa). We know how important for your inventory to stay in sync. We appreciate your patience while we continue to monitor for updates as they occur.
Posted May 11, 2023 - 22:02 BST
Our team has identified the root cause of this disruption and is actively working to find a solution. We will continue providing updates here.
Thank you for your continued patience.
Posted May 11, 2023 - 21:39 BST
We are currently experiencing a disruption that is causing a delay in the synchronization of Square Inventory and settings between Square and Square Online. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.