Square status - Ireland
Point of Sale Disruption
Incident
Report for Square IE
Resolved
Our engineering team have made progress in addressing the earlier disruption that resulted in some Square apps and devices such as the Square Register crashing when prompted to enter an employee passcode. The number of impacted merchants is expected to be low at this time.
If you do experience a crash, please re-launch the Square app and continue using the app as usual. If you continue to experience repeated crashes, please reach out to our Customer Support team directly.
We appreciate your patience as we worked on this resolution.
If you do experience a crash, please re-launch the Square app and continue using the app as usual. If you continue to experience repeated crashes, please reach out to our Customer Support team directly.
We appreciate your patience as we worked on this resolution.
Identified
We've identified an issue causing a small number of unexpected crashes in Square apps when prompted to enter an employee passcode. There is a low chance sellers may experience this crash on Square Point of Sale, Restaurants, Retail and Appointments apps.
If you do experience a crash, please re-open the Square app and continue using the app as usual. If you are experiencing repeated crashes, you may want to consider temporarily turning off team passcode use on the app.
Our engineers are working on a fix and we'll be back with another update as soon as we have further information. Thank you for your patience with us as we work to resolve this issue.
If you do experience a crash, please re-open the Square app and continue using the app as usual. If you are experiencing repeated crashes, you may want to consider temporarily turning off team passcode use on the app.
Our engineers are working on a fix and we'll be back with another update as soon as we have further information. Thank you for your patience with us as we work to resolve this issue.
Update
We are currently seeing a small number of unexpected crashes in the Square Point of Sale app when prompted to enter an employee passcode.
Our engineers are working on a fix and we'll be back with another update as soon as we have further information. Thank you for your patience with us as we work to resolve this issue.
Our engineers are working on a fix and we'll be back with another update as soon as we have further information. Thank you for your patience with us as we work to resolve this issue.
Investigating
We are currently seeing an elevated level of unexpected crashes in the Square Point of Sale app under certain conditions. We're looking further into the circumstances that cause the issue to occur and are working to resolve it as soon as possible.
We'll be back with another update as soon as we have further information. Thank you for your patience with us as we work to resolve this issue.
We'll be back with another update as soon as we have further information. Thank you for your patience with us as we work to resolve this issue.