Our team has addressed the disruption that was preventing Team Members from using their passcodes and/or accessing Business Locations they previously had accessed. We thank you for sticking with us while our team worked on this today.
Posted Apr 15, 2023 - 00:03 BST
Identified
Our team has identified the cause of the disruption and is in the process of applying a fix to the affected Sellers. We thank you for your continued patience while our engineers work on fixing this.
Posted Apr 14, 2023 - 23:58 BST
Investigating
We are currently experiencing a disruption that is affecting how Team Members access Locations they have been given access to in the past. In addition, some Team Members may experience that their passcodes aren't working. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
